Frequently Asked
Frequently Asked Questions
Have questions? Below we cover financing, warranties, what to expect, and more.
Have questions? Below we cover financing, warranties, what
to expect, and more.
Do I need to be a previous customer to participate in the referral program?

The referrer does not need to be a previous Banyan customer to participate in the referral program.

How do I know if my roof qualifies for an insurance claim?

The best way to know for sure is to contact a banyan specialist. Banyan has worked with all major insurance providers, and we are here to guide you through the entire process.

Are tile roofs resistant to wind and heavy rain?

Yes, tile roofs are superior to shingles when it comes to storm resistance. Tile roofs are known to be sturdier, last longer, and can better withstand hurricane winds and gusts.

Are metal roofs environmentally friendly?

Yes, metal is considered the most environmentally friendly and sustainable roofing material available. Metal roofs are 100% recyclable and are made with a minimum of 25% recycled material, depending on the type of metal.

Are tile roofs well insulated?

Tile roofs are great insulators. The combined effect of roof tiles, decking, and air space between the tiles allows for better air circulation which can reduce direct heat transfer by up to 50%. This all adds up to lower air conditioning bills in the summer months!

Are other colors available for tile roofs besides reddish-orange?

Yes! Tile roof colors range from earth tones that blend in with the environment to vivid accent colors like black, blue, or even white to help reduce summertime cooling bills. You can also select blended colors or place different colored tiles in patterns across the roof surface. Schedule a free estimate to discover more design possibilities.

Are there tile roof shapes available other than the traditional rounded Spanish style?

Absolutely. While Spanish-style barrel-shaped tile may come to mind first, clay or concrete tile is available in a multitude of shapes, profiles, and colors to fit any architectural style. The possibilities are virtually limitless.

What can damaged or missing asphalt shingles do to your roof?

Asphalt shingle damage can leave your roof vulnerable to more extensive damage. If gaps form between shingles or parts of the roof are left exposed to the elements, water can leak down into the wooden parts of the roof. If this happens, your roof is susceptible to rot, pest infestations, and structural weakness. Unfortunately, you can’t always evaluate the health of your asphalt roof simply by looking for shingle damage. For this reason, you should schedule periodic roof evaluations with a roofing professional who can look for these specific warning signs.

What goes Into the structure of an asphalt roof shingle?

Asphalt shingles may appear simple in nature, but they actually feature a sophisticated multi-layered design that strengthens them and helps them protect your roof against weather elements. The asphalt that gives these shingles their name actually sits only on their outward-facing surface, topped by a distribution of fine granules. The asphalt itself gets mixed with other materials such as styrene to make it more durable and water-resistant.

How will a metal roof stand up to extreme weather?

A metal roof can withstand decades of abuse from extreme weather like high winds, heavy snow, hail storms, and even wildfires. Metal roofing has a 140-mph wind rating, meaning it can typically withstand wind gusts up to 140 miles per hour.

Is metal roofing noisier in bad weather than asphalt, tile, or slate roofing?

There is little difference between metal and other materials when it comes to noise from rain or hail. There are several layers installed beneath the metal surface, and normal attic insulation also absorbs most weather sounds.

Does a metal roof cost more than a typical roof?

Because metal roofing is a premium home product, you can expect your new roof to cost more than what an asphalt shingle roof costs. However, a metal roof is comparable in price to tile roofs and is more durable than asphalt shingles if maintained properly. A new metal roof can also increase your home's value by 6% on average.

Are metal roofs more susceptible to lightning?

No. Metal roofs are not more susceptible to lightning than other roofing materials.

Will a metal roof make my home hot?

Quite the opposite. A metal roof can save you money on your a/c bills thanks to higher heat reflectivity and improved emissivity compared to other roofing products like asphalt, wood, tile, etc. A metal roof can reduce cooling costs by as much as 25%!

Do you offer different types and colors of roofs?

We offer asphalt shingle, metal, and tile roofs in a variety of shapes and colors. Speak with a Banyan representative to learn more.

What types of financing are available?

We offer a variety of financing programs, including no-interest loans, deferred-interest loans, and long-term installment loans which provide low monthly payments. Speak with a Banyan representative to learn more.

How can I tell if my home needs a new roof?

Aging roofs, missing shingles, cupping, and grit in the gutter are all telltale signs that you need a new roof. The best way to tell if you need a new roof is to have a licensed contractor inspect your roof. If you think you might need a new roof, schedule a free, no-obligation with Banyan today.

Is there a charge for quotes or estimates?

No, at Banyan our estimates are always provided at no cost to you as the homeowner.

Can hail damage my roof?

Hail can impact your roof and shorten its lifespan if not addressed properly. If your roof has received heavy hail damage, please contact a Banyan representative to discuss your best options.

How long will my project take to complete?

The length of the installation relies on several factors. For most shingle roofs we are able to complete the project in under 2 business days. For the most accurate information please reach out to your dedicated representative.

Will a leak in my roof cause long-term damage?

Yes, a leak in your roof will ultimately cause long-term damage and is a potential fire hazard as electrical wires in the ceilings and walls may become exposed to moisture or water. If you have a leaking roof please contact a Banyan representative to inspect your roof as soon as possible.

Can Banyan help with insurance claims?

Yes, our roofing specialists work directly with all insurance companies and always make sure you get the maximum benefits.

How much does a new roof cost?

The cost of your new roof will depend on several factors including the size of the home, the number of stories, and the roofing materials needed to complete the project. Please schedule a free estimate today for the most accurate quote.

How long will it take to complete my project?

Most shingle roofs can be completed in 2 days. However, some roofs may take longer based on the size of the home, the number of stories, and the home location. Please contact your dedicated representative for the most accurate timeline.

How long has Banyan been in business?

Banyan has proudly been in business since 2005.

Are credit cards accepted?

Yes, we accept all major credit cards.

I've been approved for a loan. Now what?

Congratulations! First, you will receive an email "Notice of Approval" that includes a link with a loan agreement and other materials for review. Please contact your Banyan representative for your next steps.

When will my home’s shingles arrive?

Shingles will typically arrive on-site within 48 hours of your project's start date.

Who will do the work for my project?

All of our crews only do work for Banyan so that you are guaranteed to get the Banyan experience throughout the entire process.

When will the construction dumpster arrive at my property?

Dumpsters are typically dropped off the day before or the morning of your scheduled installation date.

When will the remaining construction items and debris be removed from my property?

Construction materials and debris are typically removed from the property within 24 hours of roof completion.

When will the wind mitigation process take place?

Once your final inspection has been scheduled we will work with our 3rd party specialists to schedule your wind mitigation. We use a 3rd party to avoid any bias in the inspection process.

Do you offer asphalt shingles in different colors?

As an Owens Corning Certified Platinum Installer, we offer a wide variety of asphalt shingle options and colors to match your home aesthetic. Speak with a Banyan representative today to learn more.

When will my final roof inspection take place?

Your final roof inspection will take place within one week following roof completion, depending on the availability of your county's staff.

Will my homeowner's insurance cover the cost of a new roof in the event of hail damage?

Our roofing specialists work directly with all insurance companies to ensure sure you get the maximum benefits. Our professionals understand what your insurance should cover and work closely with the insurance adjuster to ensure your claim is done properly.

Do I need to be home while the work is being done?

No. In fact, the experience may be more enjoyable for you if you are not inside the home. Re-roofing can be a loud process, so most homeowners have found it better to be outdoors or away from the home while the process is completed

Is there a prepayment penalty?

There is no penalty for early payment.

Will a representative come to my home for the estimate?

Yes, a dedicated Banyan Sales representative will come to your home to inspect your roof. We are typically able to provide an estimate on the spot or within 24 hours.